Do I need to know exactly what to book before scheduling?

• Not at all! If you're unsure which service is best fit, I'm more than happy to help guide you. During your consultation, we'll discuss your goals, lifestyle, and desired look so we can choose the service that's right for you.

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How do I book an appointment?

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• Appointments can be scheduled through my online booking page, email, or DM on IG. Simply choose the service you're interested in, select an available date and time, and follow the booking instructions. 

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Is a deposit required? 

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• Yes. A non-refundable deposit is required to reserve your appointment. Your deposit will be applied toward the total cost of your service.

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Where does the appointment take place? 

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• Appointments are held in a private treatment room (based on availability) located inside One Stop Beauty School in Portage Park, Chicago. The exact address and appointment details will be provided after booking. 

 

 

 

What if I need to cancel or reschedule? 

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• Life happens! If you need to make changes to your appointment, please provide a 48 hrs. notice (or as much notice in the event of an emergency) as possible. Deposits are non-refundable. 

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What if I am running late?

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• Please let me know as soon as possible. Depending on how late you arrive, your appointment may need to be shortened or rescheduled so I can stay on schedule for all of my guests. 

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Can I wear makeup to my appointment? 

 

• For the best results, please arrive with clean lashes and the eye area free of makeup, oils, or mascara. This helps maximize the quality and longevity of your service. 

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Is there anything I should avoid before my appointment?

 

• For lash appointments, its best to avoid waterproof mascara, curling your lashes, and excessive caffeine or energy drinks immediately beforehand. For waxing services, avoid tanning, exfoliating, or using retinoids on the treatment area before your appointment. 

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Do you offer consultations? 

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• Absolutely! Every appointment includes time to discuss your goals and answer any questions or concerns.

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Do you guarantee your work? 

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• Your satisfaction is important to me. If you experience any concers withing the first 2-3 days after your appointment, please reach out so we can determine the best solution. 

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Do you have a loyalty program? 

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• Yes! As a thank-you for your continued support, clients receive a either a complimentary brow wax or jelly mask option beginning with their 6th visit. It's one of my favorite ways to add a little extra relaxation to your appointment.

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What if this is my first beauty appointment? 

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• You're in the right place. I know trying a new service can feel a little intimidating which is why I'll walk you through everything step by step, answer your questions, and make sure you feel comfortable before we begin. 

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How do I know which lash style is right for me? 

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• Don't worry if you're unsure! Choosing the right lash style is part of the consultation process. Together we'll consider your eye shape, natural lashes, lifestyle, and desired look to create a set that's uniquely yours.

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Why choose Haus of Aurea? 

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• Because I believe beauty should feel personal. Every appointment is customized for you, not just the service you're receiving, but the experience itself. My goal is for you to leave feeling comfortable, confident, and cared for, knowing your beauty goals were approached with intention and attention to detail. 

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Still have a question? 

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• I know booking with someone new can come with a lot of questions and that's completely okay! If you didn't find the answer you were looking for, feel free to reach out. I'd be happy to help before your appointment. 

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